Providers FAQ

General

How does this work?
Browse the list of projects posted by businesses for the ones you would be insterested in, or have FreelancersCenter.com send you an e-mail anytime a new project is posted that fits under your expertise. Then you can decide to place a bid on the project, as well as provide details of the work you can do. Update or retract your bid anytime you want. When the project creator chooses a Provider (winning bid) you will be notified. If you are chosen you can begin work on the project and get paid.

How much does this cost?
There is no signup fee and no monthly fee, but you are not required to give FreelancersCenter.com a commission on each project you win a bid on. This service is entirely free of charge for an indefinite period. However, FreelancersCenter.com reserves the right to implement a charge for this service without notice.

How do I communicate with Buyers?
You can post messages on the message boards. If you post a private message, only the user it's addressed to will be able to see it, that user will also be notified by e-mail that you posted a project for them.

Projects & Bids

How do I place a bid on a project?
Click on the "Place Bid" button which you can find on the project page (there's one above and another below the list of current bids).

How do I update a bid I already placed on a project?
Just submit a new bid and your old one will automatically be removed.

How do I cancel a bid I placed?
Log in to the account management area, find the project, and click on the "retract bid" link.

What if I have a question about a project (that will help me place my bid)?
Just post a message on the message board for that project. You can access project specific message boards by clicking on the link provided on the project page.

Why can't I find the "Place Bid" button on the project page?
If the project is closed it does not show up, because bidding has ended. It will also not show up if the project is frozen, which means bidding has temporarily been stopped.

What is "bid for the total project"?
This is the amount (in U.S. dollars) that you will charge the project creator, if you are chosen. It's a project total, NOT an hourly rate.

What if I can't make an accurate bid? Can I just estimate how much I will charge for the project?
You should not make any estimates. The information provided should be enough to decide how long it will take you to finish the project. If there is not enough info, use the message board to ask additional questions to the project creator before placing your bid. Remember, by placing a bid you enter into a legally binding contract. If you abuse this system you risk receiving poor reviews by others, and possibly being banned from FreelancersCenter.com.

 

Payments & Fees

When do you charge your commission and how much will it be?
At present, the service is free of charge. However, if FreelancersCenter.com revert to charging for the service, a commission is payable as soon as you are chosen as the Provider for a project you have bid on it will be closed/archived and you will be charged 5% of your bid, or $5, whichever is greater.

 

If service is chargeable by FreelancersCenter.com

1) Do I have to add money to my account?
Not right away, but eventually you will probably have to. If your account balance is below zero dollars for more than 30 days your account will be frozen. You will not be able to place any new bids on projects.

2) How do I add money to my account?
Login to the account management area and click on the "deposit" button.

3) If I end up charging the project owner less than I bid on their project, can I get a partial refund on the commission FreelancersCenter.com takes?
No.

 

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